We are taking any physical impairment into account: simply discuss this with our booking administrator. However we can only accommodate foldable wheelchairs on private tours. We cannot unfortunately cater for non walking passengers who need to remain in their wheelchair.
Please check all the necessary details on Summarized details of all tours.
Our personalized tours offer us tremendous flexibility in your departure pick up locations. Do see check all the options available on a private tour.
Yes! Absolutely! We encourage you to take in the many sights of the richness of our culture and Norman countryside. Consider, if you will, the “Cite de la Mer” in Cherbourg, or the “Cite Gallo-Romaine in Vieux-la-Romaine (a bell factory in Villedieu-les-Poeles, or perhaps the famous and celebrated “Mont-Saint-Michel”. How could you go wrong?
Reservations for your tour are secured with any major credit card in your country. We simply ask that you fill out our request form, and we will respond within maximum 24 hours (March-October) and maximum 48 hours (November-February) with a complete quote and booking procedure. Go to “Info and Reservations”. More complex inquiries will take more time to answer. Your credit card will be charged for the full amount at the time of booking. Please also read Question 7 for our “Cancellation and No-Show policy”.
Our only discount is for children under 4 and free spaces to WWII veterans.
It is always recommended to purchase travel insurance and to check clauses for compensation in case of late cancellation and no-show which would incur a charge from us.
By providing your credit card details, it is understood that you have read and agreed to our cancellation policy, indicated in our proposal and booking confirmation stating that we will use said details to charge your card in case of:
– All cancellations
There will be a 4% cancellation fee for all cancellations.
– late cancellation:
50% of our fee will be charged if notice falls under 14 days before the tour (eg: notice given after Friday 4th but before Friday 11th for Friday 18th, date of the tour).
100% of our fee will be charged if notice falls under 7 days before the tour (eg: notice given after Friday 11th for Friday 18th, date of the tour).
Please note that the “Notice date” is the date on which we receive this notice so be aware of time difference between countries.
– “no-show”: 100% of our fee will be charged for no-show as laid out below:
For group tours: if you do not present yourself on time for the beginning of the tour. Our tours are tightly scheduled and it would be unfair to rush the rest of the group, so please be mindful of walking or driving distances to RDV point. Allow yourself plenty of time to drive, park and then walk to us when necessary.
For private tours: if you are not there on the day of your booking. The actual start time however can be flexible provided it is on the same day of your booking. Return time would remain the same. Our fee would equally remain the same, even if the time spent on the tour is consequently reduced due to your tardiness.
– If we charge you for late cancellation or “no-show”, we will send you an explanatory email that you can present to your travel insurance for compensation. People subscribe travel insurance for these very cases: it is essential to check your policy prior travelling.
Would anything happen that incur a late cancellation or tardiness we urge you to contact us immediately +33 789 00 28 41
Tips in France are not included in the tour fees. We appreciate tips- and believe they are an expression of appreciation for what we hope to be an optimum tour guiding experience for you. We hope that our hard work on your behalf will lead you to consideration of a tip for our guides.
Dress is dependant upon the season of your tour. Weather patterns are easily determined from many weather sites on the internet. We recommend in all seasons though that you bring an umbrella and/or rain coat just in case. It’s a good idea to take good, sturdy, and comfortable shoes as well since we will be doing a bit of walking on varied terrains. Be prepared to experience and explore foxholes!… Trenches!.. Bunkers! And the actual terrain of the Invasion!! Dress appropriately, and carpe diem!!
Wonderful Question!!! Overlordtour carries all appropriate insurances, diplomas, and licenses required by the French government to operate an “official” tour company. Many “cheap guides” work “under the table” with their fees and rates. Also, many non-French guide companies are not officially sanctioned by the appropriate French governmental authorities, and do not adhere to the legal requirements of operating a government licensed and approved tour company. Can you imagine having your tour interrupted by an arrest of your tour guide for non-compliance with the appropriate French regulations?
Why risk a touring disaster? Go with Overlordtour- a trusted, fully licensed and sanctioned French tour company. For more feed-back from our very many satisfied customers go on Tripadvisor and Rick Steves.
We cannot take responsibility for property left on our vehicles. If you realize quickly that you have left something of value (sentimental or financial), we will aim to return it to you before you move out of Bayeux. However in the case where you realize it too late and have already left Bayeux, we can offer to return it to you by post/courier service back to your country of origin, postage due. We regret that we have to apply this stringent policy but we unfortunately sent items in the past, trusting people to refund us and we were not.